MediHelp Privacy Policy

Effective Date: September 2025

MediHelp ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our app.

1. Information We Collect

When you use MediHelp, we may collect:

  • Name and Email Address — when you create an account.
  • User ID — automatically generated for your account.

We do not collect sensitive health data beyond what you voluntarily enter in the app.

2. How We Use Your Information

We use your information only to:

  • Create and manage your account.
  • Provide personalized app functionality and health guidance.
  • Improve app performance and user experience.

We do not use your information for advertising, cross-app tracking, or selling data to third parties.

3. Data Storage

  • Your account information is stored securely in our database.
  • We retain your data only as long as necessary to provide the app's features.
  • You may request deletion of your account and data at any time by contacting us.

4. Sharing of Information

We do not share your personal information with advertisers, data brokers, or unrelated third parties.

We may share limited data with service providers (such as hosting or cloud services) strictly to operate the app.

5. Security

We use reasonable measures to protect your data, but no method of transmission or storage is 100% secure. You use MediHelp at your own risk.

6. Your Choices

  • You may update or delete your account at any time.
  • You may contact us to request access to or deletion of your data.

7. Children's Privacy

MediHelp is not intended for children under 13. We do not knowingly collect information from children.

8. Disclaimer

MediHelp provides general health and wellness information only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a doctor for medical concerns.

Contact Us

If you have any questions about this Privacy Policy, please contact us through the app or at our support channels.